Callebs Creek Cutlery
Custom Handcrafted Knives
&
Precision Sharpening Service
Callebs Creek Cutlery proudly presents an outstanding selection of high-quality knives and cutting tools, expertly designed for both culinary and field use. We encourage you to explore our impressive collection and experience the ideal combination of quality and functionality.
Currently Available
Precision Sharpening Services
TERMS & CONDITIONS
RETURN POLICY
ONLINE RETURN POLICY
IN-STORE RETURN POLICY
1. RETURNS. We allow returns for refund only. We do not allow exchanges. For items purchased online, returns are accepted within 30 days of the delivery date. To initiate a return, please contact us at Callebscreekcutlery@gmail.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return.
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2. RETURN SHIPPING. Return authorization for items shipped in error, or items being returned because they are defective or damaged, will include a pre-paid shipping label. Return shipping on items that are being returned for other reasons will be paid for by the customer.
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3. ELEGIBLE ITEMS. The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for return. We reserve the right to refuse any return, at management's discretion, if the item being returned does not meet the criteria set forth within this policy.
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4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact and tags attached.
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5. FORM OF PAYMENT. Refunds, if issued will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
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6. RESTOCKING FEE. Except for items that are returned for being damaged or defective, to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 30% (or the maximum amount permitted by law, whichever is less) may be assessed for the following items or typed of items: All items. The restocking fee will be deducted from the refund amount, if any, where permitted by state law.
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If you have any questions about this return policy, please contact us by Phone or Email.
1. RETURNS. We allow returns only. We do not allow exchanges. For items purchased in-store, returns are accepted within 30 days of the original purchase with a valid receipt or proof of purchase.
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2. ELIGILBE ITEMS. The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for refund. We reserve the right to refuse any criteria set forth within this policy.
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3. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact and tags attached.
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4. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
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5. RESTOCKING FEE. Except for items that are returned for being damaged or defective, to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 30% (or the maximum amount permitted by law, whichever is less) may be assessed for the following items or types of items: All items. The restocking fee will be deducted from the refund amount, if any, where permitted by state law.